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Got a question, found an error in our data, or have a suggestion? We’d love to hear from you.

WaitSmart is not a medical service. If you need medical help, call 999 in an emergency or 111 for non-emergency advice.

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Company Information

Search Ventures Ltd

Company No. 10588553

82A James Carter Road, Mildenhall, IP28 7DE

Registered in England and Wales

Response Times

We aim to respond to all enquiries within 2 working days. Data error reports are prioritised and typically addressed within 24 hours.

Reporting Data Issues

If you’ve noticed incorrect waiting times, wrong opening hours, or other data errors for a specific hospital, please include:

  • The hospital name and the page URL on WaitSmart
  • What information appears to be incorrect
  • What the correct information should be (if known)
  • A link to the official source if possible

This helps us investigate and fix issues as quickly as possible.