Walk-in Centre

Stoke on Trent Walk-in Centre Live Waiting Times

Haywood Hospital

University Hospitals of North Midlands NHS Trust

3.3(182 reviews)
Live Updated 13 min ago
2h 8m
estimated wait time
↑ 25 min longer than usual (1 hr 43 min avg)
3 hr
longest today
28 min
shortest today
1 hr 43 min
usual wait
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the department is.
This data might be old - tap to refresh
16 people
waiting
Call A&E
The wait time shown above does not apply to urgent or life-threatening cases, which are seen first regardless of the queue. Not sure if you need A&E? Visit NHS 111 online or call 111 (free, 24 hours a day). Life-threatening emergency or serious injury? Call 999.
Recent waits & what to expect
Forecast Steady for now
Expected wait over the next few hours
2 hr 40 min

Built from 1,455 readings taken here over the last 28 days, then adjusted to how today is going so far. A guide, not a guarantee.

Typical waits by time of day
Usually quietest around 7am - busiest around 2pm
Typical waits by day of week
Friday tends to be quietest, Monday busiest
Nearby A&E & urgent care
Royal Stoke University Hospital A&E
3.8 mi away
Long wait
Leek MIU
8.2 mi away
Long wait
Leighton Hospital A&E
12.5 mi away
Long wait
County Hospital (Stafford) A&E
17.4 mi away
Long wait
Whitchurch MIU
21.2 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including Macclesfield District General Hospital, Wythenshawe Forum and Stepping Hill Hospital.

Contact & location
High Lane, Stoke on Trent, ST6 7AG
Haywood Hospital Walk-in Centre in Stoke on Trent
Opening times
Monday07:00 - 21:30
Tuesday07:00 - 21:30
Wednesday07:00 - 21:30
Thursday07:00 - 21:30
Friday07:00 - 21:30
Saturday07:00 - 21:30
Sunday Today07:00 - 21:30
Getting here
Train stations
Platform 130 min walk to Walk-in Centre
Platform 230 min walk to Walk-in Centre
Kidsgrove Rail Station60 min walk to Walk-in Centre
Bus stops
7 routes·4 operators·5 stops within walking distance
Haywood Hospital (opp, south-west)2 min walk to Walk-in Centre
90Stantons of StokeBall Green ↔ Tunstall
Haywood Hospital (adj, north-east)2 min walk to Walk-in Centre
90Stantons of StokeTunstall ↔ Ball Green
Haywood Road (hail and ride, north-east)3 min walk to Walk-in Centre
90Stantons of StokeTunstall ↔ Ball Green
Norton Avenue (adj, northbound)3 min walk to Walk-in Centre
24Centrebus GroupHem Heath ↔ Adderley Green
7First BusHanley ↔ Kidsgrove Town Centre
7Centrebus GroupHanley ↔ Kidsgrove Town Centr
7First Potteries
7AFirst BusHanley ↔ Biddulph
7ACentrebus GroupHanley ↔ Biddulph
The Goose (adj, north-west)4 min walk to Walk-in Centre
90Stantons of StokeBall Green ↔ Tunstall
Plan journey by public transport
Stoke on Trent Walk-in Centre wait times - last 24 hours
Hour Avg. wait People waiting
Today, 12 PM
avg. of 3 readings
 1 hr 53 min 14
Today, 11 AM
avg. of 4 readings
 2 hr 55 min 23
Today, 10 AM
avg. of 4 readings
 2 hr 43 min 21
Today, 9 AM
avg. of 4 readings
 2 hr 12 min 20
Today, 8 AM
avg. of 4 readings
 1 hr 13 min 17
Today, 7 AM
avg. of 2 readings
 36 min 10
Yesterday, 8 PM
avg. of 2 readings
 35 min 2
Yesterday, 7 PM
avg. of 4 readings
 30 min 4
Yesterday, 6 PM
avg. of 4 readings
 2 hr 26 min 11
Yesterday, 5 PM
avg. of 4 readings
 2 hr 23 min 11
Yesterday, 4 PM
avg. of 4 readings
 2 hr 8 min 15
Yesterday, 3 PM
avg. of 4 readings
 1 hr 59 min 12
Yesterday, 2 PM
avg. of 4 readings
 2 hr 1 min 12
Yesterday, 1 PM
avg. of 4 readings
 2 hr 2 min 13
Recent visitor feedbackreported by visitors
Overall
5 of 7 would recommend this department
Staff
6 of 8 say staff were friendly and helpful
4 of 8 were not kept informed about their wait
6 of 8 say they were triaged quickly
Environment
8 of 8 say the waiting area was clean
4 of 5 say the toilets were clean
7 of 8 felt safe in the waiting area
Family
4 of 5 say there is no children’s play area
5 of 5 say there is no separate children’s waiting area
Facilities
8 of 8 say there is enough seating
5 of 8 say there is a TV in the waiting area
7 of 7 say food and drink is available nearby
5 of 6 say there are no phone charging points
6 of 8 say free WiFi is available
6 of 8 say mobile signal is poor
Parking
5 of 7 found parking easily
5 of 6 say parking is free
Based on 8 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.

About Haywood Hospital

Haywood Hospital is home to a walk-in centre on High Lane in Stoke on Trent, Staffordshire, part of University Hospitals of North Midlands NHS Trust. It opens 07:00 - 21:30 every day.

Over the past 28 days, waits here have typically been shortest around 7am and longest around 2pm, a gap of about an hour and 50 minutes. In our visitor surveys, 71% would recommend this department, 75% found staff friendly and helpful and 100% said the waiting area was clean. Visitors also report that parking is free.

Official NHS performance

98.0%seen within 4 hours
9,198attendances in September 2026
96.4%England average for walk-in units

NHS England publishes these figures for University Hospitals of North Midlands NHS Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.

In the NHS Friends and Family Test for August 2026, 82% of 2,024 patients who responded across the trust reported a positive experience.

Attendances by year

NHS yearwalk-in attendancesMonthly averageWithin 4 hours
2023-2492,7967,73397.2%
2024-25100,1648,34797.4%
2025-26100,2478,35498.1%
2026-27 (6 months)51,8478,64198.6%

Between 2023-24 and 2025-26, monthly walk-in attendances rose 8% and the share seen within four hours changed little.

Frequently asked questions

How do I check the current Walk-in Centre wait time at Haywood Hospital?

The live waiting time for the Walk-in Centre at Haywood Hospital is shown at the top of this page, together with when it was last updated.

When is the Walk-in Centre at Haywood Hospital quietest?

Based on the last 28 days of readings at Haywood Hospital, waits are usually lowest around 7am and highest around 2pm. The typical-day chart on this page shows the full hour-by-hour pattern, and our guide to the best time to visit covers UK-wide patterns.

How long will I wait at Haywood Hospital Walk-in Centre?

Walk-in Centres treat urgent but non-life-threatening problems, and most patients are seen more quickly than at a full A&E. You will be assessed on arrival and the most urgent cases go first. For chest pain, stroke symptoms, severe breathing difficulty or major trauma, call 999 instead of attending. NHS England's most recent figures (September 2026) show 98.0% of patients across the trust's walk-in units were seen within four hours.

How often are the waiting times on this page updated?

Figures refresh every 15 minutes, and the last-updated time near the top of the page shows exactly when the newest reading was taken. Waiting times can change quickly, so treat any figure as a guide rather than a guarantee.

Is the Walk-in Centre at Haywood Hospital open 24 hours?

No - it is open every day, 07:00 - 21:30. Outside opening hours, the nearby section on this page lists alternative urgent care, or call NHS 111 for advice. In an emergency always call 999.

Where is Haywood Hospital and how do I get there?

Haywood Hospital is at High Lane, Stoke on Trent, ST6 7AG. For general enquiries call 01782 425000. Enter your postcode in the Getting here section for a door-to-door route.
Where this data comes from
Wait times shown here are sourced from publicly available information published by University Hospitals of North Midlands NHS Trust. These figures reach us through a partner NHS data feed rather than a page we check directly, and are refreshed every 15 minutes. Data was last checked at 12:42pm on 25 Oct 2026. A full list of every source we use, and when each was last checked, is on our data sources page.

This site is independent and has no affiliation with, or endorsement by, any NHS trust or hospital. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. Wait times change frequently and may not reflect the current situation, so always contact the hospital directly for the most up-to-date information. If any information is incorrect, please let us know.

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