Overall
76% would not recommend this department
Staff
69% say staff were friendly and helpful
96% were not kept informed about their wait
54% say they were triaged quickly
Environment
79% say the waiting area was clean
75% say the toilets were clean
79% felt safe in the waiting area
Family
70% say there is no children’s play area
89% say there is no separate children’s waiting area
Facilities
67% say there is not enough seating
74% say there is no TV
89% say food and drink is available nearby
65% say there are phone charging points
88% say free WiFi is available
62% say mobile signal is good
Parking
52% say parking was busy
50% paid £5–10 for parking
Payment accepted: card, cash, app
Based on 28 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.