Overall
75% would not recommend this department
Staff
64% say staff were friendly and helpful
86% were not kept informed about their wait
57% say they were triaged quickly
Environment
73% say the waiting area was clean
71% say the toilets were clean
77% felt safe in the waiting area
Family
73% say there is no children’s play area
91% say there is no separate children’s waiting area
Facilities
60% say there is not enough seating
80% say there is no TV
87% say food and drink is available nearby
64% say there are phone charging points
79% say free WiFi is available
71% say mobile signal is good
Parking
50% say parking was busy
4 of 9 paid £5–10 for parking
Payment accepted: card, app
Based on 15 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.