Overall
3 of 4 would not recommend this department
Staff
4 of 5 say staff were friendly and helpful
3 of 5 were not kept informed about their wait
3 of 5 say triage was slow
Environment
3 of 5 say the waiting area was clean
2 of 3 say the toilets were not clean
2 of 4 felt safe in the waiting area
Family
3 of 4 say there is no children’s play area
2 of 3 say there is a separate children’s waiting area
Facilities
4 of 6 say there is not enough seating
2 of 3 say there is a TV in the waiting area
3 of 5 say food and drink is available nearby
4 of 4 say there are no phone charging points
4 of 5 say free WiFi is available
4 of 6 say mobile signal is poor
Parking
2 of 5 say parking was busy
Parking costs £5–10
Payment accepted: card
Based on 6 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.