NHS England publishes these figures for North Cumbria Integrated Care NHS Foundation Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.
In the NHS Friends and Family Test for August 2026, 80% of 376 patients who responded across the trust reported a positive experience.
Attendances by year
| NHS year | walk-in attendances | Monthly average | Within 4 hours |
|---|
| 2023-24 | 22,803 | 1,900 | 99.4% |
| 2024-25 | 22,412 | 1,868 | 98.0% |
| 2025-26 | 23,113 | 1,926 | 97.7% |
| 2026-27 (6 months) | 16,685 | 2,781 | 95.6% |
Between 2023-24 and 2025-26, monthly walk-in attendances stayed broadly flat and the share seen within four hours fell by 1.7 percentage points.