NHS England publishes these figures for University Hospitals of North Midlands NHS Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.
In the NHS Friends and Family Test for August 2026, 82% of 2,024 patients who responded across the trust reported a positive experience.
Attendances by year
| NHS year | walk-in attendances | Monthly average | Within 4 hours |
|---|
| 2023-24 | 92,796 | 7,733 | 97.2% |
| 2024-25 | 100,164 | 8,347 | 97.4% |
| 2025-26 | 100,247 | 8,354 | 98.1% |
| 2026-27 (6 months) | 51,847 | 8,641 | 98.6% |
Between 2023-24 and 2025-26, monthly walk-in attendances rose 8% and the share seen within four hours changed little.