NHS England publishes these figures for East Kent Hospitals University NHS Foundation Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.
In the NHS Friends and Family Test for August 2026, 78% of 2,746 patients who responded across the trust reported a positive experience.
Attendances by year
| NHS year | walk-in attendances | Monthly average | Within 4 hours |
|---|
| 2023-24 | 143,100 | 11,925 | 97.2% |
| 2024-25 | 150,006 | 12,500 | 97.3% |
| 2025-26 | 151,765 | 12,647 | 97.1% |
| 2026-27 (6 months) | 78,413 | 13,069 | 95.4% |
Between 2023-24 and 2025-26, monthly walk-in attendances rose 6% and the share seen within four hours changed little.