A&E Trauma Unit

Carshalton A&E Live Waiting Times

St Helier Hospital

Epsom and St Helier University Hospitals NHS Trust

Latest report
10 hr
13 Oct 15:18
Average
7 hr 20 min
3 reports
Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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0 minutes total
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

Nearby A&E & urgent care
Princess Alexandra Hospital Children's A&E
29.4 mi away
Long wait
Princess Alexandra Hospital A&E
29.4 mi away
Long wait
Princess Alexandra Hospital Same Day Emergency Care A&E
29.4 mi away
Long wait
Sittingbourne MIU
39.9 mi away
Long wait
Sheppey MIU
42.2 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including St George's Hospital, Croydon University Hospital and Kingston Hospital.

Contact & location
Wrythe Lane, Carshalton, Surrey, SM5 1AA
Opening times
Monday TodayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Getting here
Train stations
Sutton Common Station13 min walk to A&E
St Helier Station18 min walk to A&E
Carshalton Station23 min walk to A&E
Morden South26 min walk to A&E
Hackbridge27 min walk to A&E
Metro / tram
Mitcham Tram Stop27 min walk to A&E
Mitcham Junction Tram Stop29 min walk to A&E
Belgrave Walk Tram Stop29 min walk to A&E
Morden Underground Station32 min walk to A&E
Phipps Bridge Tram Stop32 min walk to A&E
Bus stops
5 routes·3 operators·5 stops within walking distance
St Helier Hospital (Stop HA, north-west)1 min walk to A&E
151Go-AheadWallington ↔ Worcester Park
157Go-AheadCrystal Palace ↔ Morden
S1Abellio LondonBanstead ↔ Colliers Wood
S2Go-AheadEpsom ↔ Morden Park
S2Go-Ahead London
St Helier Hospital (Stop HB, south-east)2 min walk to A&E
151Go-AheadWorcester Park ↔ Wallington
157Go-AheadMorden ↔ Crystal Palace
S1Abellio LondonColliers Wood ↔ Banstead
S2Go-AheadMorden Park ↔ Epsom
Robertsbridge Road (->S)4 min walk to A&E
Robertsbridge Road (->N)5 min walk to A&E
Whitby Road / St Helier (->N, northbound)5 min walk to A&E
S2Go-AheadEpsom ↔ Morden Park
S2Go-Ahead London
Plan journey by public transport
What’s available here
Accessibility
Disabled ParkingDisabled WcInduction LoopWheelchair Access
Accommodation
Access To TvInternet AccessMobile Phones PermittedPublic Telephone
Parking
Car ParkingCycle ParkingDisabled Parking
Counselling and Support
Bereavement SupportTranslation Services
Food and Amenities
CafePharmacyShop

About St Helier Hospital

St Helier Hospital runs a 24-hour accident and emergency department, open to all ages, on Wrythe Lane in Carshalton, Greater London, part of Epsom and St Helier University Hospitals NHS Trust. It is a designated Trauma Unit, equipped to treat significant injuries and to stabilise the most serious cases before transfer to a regional Major Trauma Centre. The wider site runs 55 listed departments and services, from Allergy services in hospital to Vascular surgery.

The Care Quality Commission rates it Good. The site lists 752 parking spaces, 19 of them designated disabled bays, with patient parking averaging £2.67 an hour.

Official NHS performance

67.3%seen within 4 hours
11,635attendances in September 2026
60.4%England average for major A&Es

NHS England publishes these figures for Epsom and St Helier University Hospitals NHS Trust as a whole, covering every A&E the trust runs rather than this site alone. That is above the England average of 60.4% for major A&E departments over the same month.

In the NHS Friends and Family Test for August 2026, 81% of 165 patients who responded at this site reported a positive experience. The trust's general and acute wards averaged 85.6% overnight bed occupancy in the quarter to March 2026 - full wards are the main reason admitted patients queue in A&E.

Attendances by year

NHS yearA&E attendancesMonthly averageWithin 4 hours12hr+ waits to admit
2023-24150,95912,58075.3%6,473
2024-25131,97410,99871.4%7,863
2025-26132,72511,06068.8%9,944
2026-27 (6 months)64,11010,68563.8%4,376

Between 2023-24 and 2025-26, monthly A&E attendances fell 12% and the share seen within four hours fell by 6.5 percentage points.

Frequently asked questions

How do I check the current A&E wait time at St Helier Hospital?

The live waiting time for the A&E at St Helier Hospital is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the A&E at St Helier Hospital quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at St Helier Hospital A&E?

Patients are triaged on arrival and the most urgent cases are always seen first, so your wait depends on how serious your condition is and how busy the department is. Hospitals in England work to the NHS four-hour standard - the aim is to admit, transfer or discharge patients within four hours of arrival. The live figure on this page shows how St Helier Hospital is doing right now. NHS England's most recent figures (September 2026) show 67.3% of patients across the trust's A&E departments were seen within four hours.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to St Helier Hospital recently, submitting your wait takes a few seconds and helps others plan.

Is the A&E at St Helier Hospital open 24 hours?

Yes - the A&E at St Helier Hospital is open 24 hours a day, every day of the year. In a life-threatening emergency always call 999.

Where is St Helier Hospital and how do I get there?

St Helier Hospital is at Wrythe Lane, Carshalton, Surrey, SM5 1AA. For general enquiries call 020 8296 2000. Enter your postcode in the Getting here section for a door-to-door route.

Is parking free at St Helier Hospital?

No - patient and visitor parking here averages about £2.67 an hour (NHS estates return, 2024-25). The site lists 752 parking spaces, including 19 designated disabled bays. Concessions often apply for blue badge holders, frequent attenders and some patients - check the hospital's own parking page.

What is the CQC rating for St Helier Hospital?

St Helier Hospital is rated Good overall by the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can read the full CQC report.

Can children be treated at St Helier Hospital A&E?

This A&E serves: All ages. If your child's age group is not treated here, the nearby section on this page lists alternatives - or call NHS 111 for urgent advice and 999 in an emergency.

Is St Helier Hospital a Major Trauma Centre?

No - St Helier Hospital is a designated Trauma Unit. It treats significant injuries and stabilises the most complex cases before transfer to a regional Major Trauma Centre.
About this data
This hospital does not currently have a live data source. The waiting times shown here are reported by visitors and may not reflect current conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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