Live Updated 13 min ago
2h 54m
estimated wait time
↑ 54 min longer than usual (2 hr avg)
2 hr 54 min
longest today
24 min
shortest today
2 hr
usual wait
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the department is.
This data might be old - tap to refresh
18 people
waiting
Call A&E
The wait time shown above does not apply to urgent or life-threatening cases, which are seen first regardless of the queue. Not sure if you need A&E? Visit NHS 111 online or call 111 (free, 24 hours a day). Life-threatening emergency or serious injury? Call 999.
Recent waits & what to expect
Line chart: 100 readings from 25 Oct 14:57 to 26 Oct 15:42. Waiting times range from 24 to 174 minutes.
Forecast Steady for now
Expected wait over the next few hours
2 hr 55 min

Built from 2,604 readings taken here over the last 28 days, then adjusted to how today is going so far. A guide, not a guarantee.

Typical waits by time of day
Usually quietest around 7am - busiest around 7pm
Typical waits by day of week
Sunday tends to be quietest, Wednesday busiest
Nearby A&E & urgent care

There are also other nearby A&Es which collect wait times from the community, including The Queen Elizabeth Hospital, Peterborough City Hospital and Princess Of Wales Hospital.

Contact & location
Pilgrim Hospital, Boston, PE21 9QS
Opening times
Monday TodayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Getting here
Train stations
Boston Rail Station26 min walk to Urgent Treatment Centre
Bus stops
15 routes·3 operators·5 stops within walking distance
Pilgrim Hospital (N-bound, northbound)2 min walk to Urgent Treatment Centre
55PC Coaches of LincolnBoston ↔ Lincoln
57StagecoachSkegness ↔ Boston
64PC Coaches of LincolnBoston ↔ Spilsby
B4Brylaine TravelBoston ↔ Spilsby
B5Brylaine TravelBoston ↔ Lincoln
B5ABrylaine TravelBoston ↔ Lincoln
B7Brylaine TravelBoston ↔ Skegness
B7XBrylaine TravelBoston ↔ Skegness
High School For Girls (o/s, north-east)5 min walk to Urgent Treatment Centre
A1Brylaine TravelBoston ↔ East Heckington
B9Brylaine TravelSpalding ↔ Boston
G68Brylaine TravelKirton ↔ Boston
Mill Inn (o/s, north-east)5 min walk to Urgent Treatment Centre
55PC Coaches of LincolnBoston ↔ Lincoln
57StagecoachBoston ↔ Skegness
64PC Coaches of LincolnBoston ↔ Spilsby
B1StagecoachBoston ↔ Leake Commonside
B4Brylaine TravelBoston ↔ Spilsby
B5Brylaine TravelBoston ↔ Lincoln
B5ABrylaine TravelBoston ↔ Lincoln
B7Brylaine TravelBoston ↔ Skegness
B75Brylaine TravelBoston ↔ Alford
B7XBrylaine TravelBoston ↔ Skegness
M3StagecoachBoston ↔ Skegness
Mill Inn (opp, south-west)5 min walk to Urgent Treatment Centre
55PC Coaches of LincolnLincoln ↔ Boston
57StagecoachSkegness ↔ Boston
64PC Coaches of LincolnSpilsby ↔ Boston
B1StagecoachLeake Commonside ↔ Boston
B4Brylaine TravelSpilsby ↔ Boston
B5Brylaine TravelLincoln ↔ Boston
B5ABrylaine TravelLincoln ↔ Boston
B7Brylaine TravelSkegness ↔ Boston
B75Brylaine TravelAlford ↔ Boston
B7XBrylaine TravelSkegness ↔ Boston
M3StagecoachSkegness ↔ Boston
The Green (adj, south-east)6 min walk to Urgent Treatment Centre
B2Brylaine TravelBoston
Plan journey by public transport
Boston Urgent Treatment Centre wait times - last 24 hours
Hour Avg. wait People waiting
Today, 3 PM
avg. of 3 readings
2 hr 53 min 18
Today, 2 PM
avg. of 4 readings
2 hr 34 min 19
Today, 1 PM
avg. of 4 readings
2 hr 15 min 18
Today, 12 PM
avg. of 4 readings
2 hr 16 min 15
Today, 11 AM
avg. of 4 readings
1 hr 59 min 12
Today, 10 AM
avg. of 4 readings
1 hr 23 min 8
Today, 9 AM
avg. of 4 readings
50 min 6
Today, 8 AM
avg. of 4 readings
59 min 1
Today, 7 AM
avg. of 4 readings
59 min 0
Today, 6 AM
avg. of 4 readings
59 min 0
Today, 5 AM
avg. of 4 readings
52 min 1
Today, 4 AM
avg. of 4 readings
24 min 1
Today, 3 AM
avg. of 4 readings
24 min 0
Today, 2 AM
avg. of 4 readings
24 min 0
Today, 1 AM
avg. of 4 readings
24 min 0
Today, 12 AM
avg. of 4 readings
1 hr 6 min 0
Yesterday, 11 PM
avg. of 4 readings
1 hr 43 min 3
Yesterday, 10 PM
avg. of 4 readings
1 hr 38 min 7
Yesterday, 9 PM
avg. of 4 readings
2 hr 13 min 6
Yesterday, 8 PM
avg. of 4 readings
2 hr 29 min 6
Yesterday, 7 PM
avg. of 4 readings
2 hr 35 min 5
Yesterday, 6 PM
avg. of 4 readings
2 hr 36 min 5
Yesterday, 5 PM
avg. of 4 readings
2 hr 23 min 6
Yesterday, 4 PM
avg. of 4 readings
2 hr 10 min 10
Departments & services
  • Accident and emergency (A&E)
  • Anaesthesia services
  • Breast cancer services
  • Breast Surgery
  • Cardiology
  • Children's & Adolescent Services
  • Chronic Obstructive Pulmonary Disease
  • Colorectal cancer services
  • Crisis resolution services
  • Dementia Services
  • Dermatology
  • Diabetic Medicine
  • Diagnostic Physiological Measurement
  • Ear, Nose & Throat
  • Emergency Abdominal Surgery
  • Endocrinology and Metabolic Medicine
  • Gastrointestinal and Liver services
  • Geriatric Medicine
  • Gynaecology
  • Haematology
  • Inpatient Diabetes
  • Inpatient mental health services
  • Intensive Care
  • Major trauma
  • Maternity services
  • Neonatal Care
  • Neurology
  • Obstetrics And Gynaecology
  • Older people's services
  • Oncology - Clinical
  • Ophthalmology
  • Oral and Maxillofacial Surgery
  • Orthopaedics
  • Outpatient mental health services
  • Paediatric Surgery
  • Paediatrics services
  • Pain Management
  • Physiotherapy
  • Prostate Cancer Service
  • Respiratory Medicine
  • Rheumatology
  • Sleep Medicine
  • Stroke
  • Urgent Treatment Centre
  • Urology
  • Vascular surgery
What’s available here
Accessibility
Disabled ParkingDisabled WcInduction LoopSigning Service AvailableWheelchair Access
Accommodation
Access To TvInternet AccessMobile Phones PermittedPublic TelephoneSingle Sex Accommodation Only
Parking
Car ParkingCycle ParkingDisabled Parking
Counselling and Support
Bereavement SupportTranslation Services
Faith Services
On-Site ChapelPrayer Area
Food and Amenities
CafePatient LibraryPharmacyShop
Recent visitor feedbackreported by visitors
Overall
3 of 4 would recommend this department
Staff
5 of 6 say staff were friendly and helpful
4 of 6 were not kept informed about their wait
5 of 6 say they were triaged quickly
Environment
6 of 6 say the waiting area was clean
5 of 6 say the toilets were clean
5 of 6 felt safe in the waiting area
Family
4 of 5 say there is no children’s play area
5 of 5 say there is no separate children’s waiting area
Facilities
5 of 6 say there is enough seating
5 of 5 say there is no TV
5 of 5 say food and drink is available nearby
Phone charging points available
4 of 4 say free WiFi is available
3 of 5 say mobile signal is poor
Parking
3 of 5 found parking easily
3 of 4 paid £3–5 for parking
Payment accepted: app, card, cash
Based on 6 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.
Visitor experiencesshared by visitors

“Extreme pain and having to sit in a packed waiting room made me walk out and go home for pain relief.”

Anonymous · 1 month ago

“Pleasantly surprised at how quickly we were seen. Treated with total respect from Receptionist through to the Doctor. Many thanks.”

Anonymous · 4 months ago

About Boston Urgent Treatment Centre

Boston runs a 24-hour walk-in urgent treatment centre (no appointment needed) at Pilgrim Hospital, Lincolnshire, part of United Lincolnshire Teaching Hospitals NHS Trust. The wider site runs 46 listed departments and services, from Anaesthesia services to Vascular surgery.

Over the past 28 days, waits here have typically been shortest around 7am and longest around 7pm, a gap of about 2 hours. In our visitor surveys, 83% found staff friendly and helpful and 100% said the waiting area was clean.

Official NHS performance

89.1%seen within 4 hours
4,440attendances in September 2026
96.4%England average for walk-in units

NHS England publishes these figures for United Lincolnshire Teaching Hospitals NHS Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.

Attendances by year

NHS yearwalk-in attendancesMonthly averageWithin 4 hours
2023-2486,9157,24384.4%
2024-25101,2708,43987.7%
2025-2649,1134,09391.8%
2026-27 (6 months)26,0734,34691.6%

Frequently asked questions

How do I check the current Urgent Treatment Centre wait time at Boston?

The live waiting time for the Urgent Treatment Centre at Boston is shown at the top of this page, together with when it was last updated.

When is the Urgent Treatment Centre at Boston quietest?

Based on the last 28 days of readings at Boston, waits are usually lowest around 7am and highest around 7pm. The typical-day chart on this page shows the full hour-by-hour pattern, and our guide to the best time to visit covers UK-wide patterns.

How long will I wait at Boston Urgent Treatment Centre?

Urgent Treatment Centres treat urgent but non-life-threatening problems, and most patients are seen more quickly than at a full A&E. You will be assessed on arrival and the most urgent cases go first. For chest pain, stroke symptoms, severe breathing difficulty or major trauma, call 999 instead of attending. NHS England's most recent figures (September 2026) show 89.1% of patients across the trust's walk-in units were seen within four hours.

How often are the waiting times on this page updated?

Figures refresh every 15 minutes, and the last-updated time near the top of the page shows exactly when the newest reading was taken. Waiting times can change quickly, so treat any figure as a guide rather than a guarantee.

Is the Urgent Treatment Centre at Boston open 24 hours?

Yes - the Urgent Treatment Centre at Boston is open 24 hours a day, every day of the year. In a life-threatening emergency always call 999.

Where is Boston Urgent Treatment Centre and how do I get there?

The Urgent Treatment Centre is at Pilgrim Hospital, Boston, PE21 9QS. For general enquiries call 01205 364801. Enter your postcode in the Getting here section for a door-to-door route.
Where this data comes from
Wait times shown here are sourced from publicly available information published by United Lincolnshire Teaching Hospitals NHS Trust. These figures reach us through a partner NHS data feed rather than a page we check directly, and are refreshed every 15 minutes. Data was last checked at 3:42pm on 26 Oct 2026. A full list of every source we use, and when each was last checked, is on our data sources page.
Directions