Overall
6 of 9 would not recommend this department
Staff
100% say staff were friendly and helpful
90% were not kept informed about their wait
55% say triage was slow
Environment
73% say the waiting area was clean
6 of 9 say the toilets were clean
91% felt safe in the waiting area
Family
58% say there is no children’s play area
91% say there is a separate children’s waiting area
Facilities
75% say there is not enough seating
80% say there is no TV
91% say food and drink is available nearby
73% say there are phone charging points
73% say free WiFi is available
64% say mobile signal is poor
Parking
67% say parking was busy
60% paid £3–5 for parking
Payment accepted: app, card
Based on 12 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.