NHS England publishes these figures for Somerset NHS Foundation Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.
In the NHS Friends and Family Test for August 2026, 70% of 66 patients who responded across the trust reported a positive experience.
Attendances by year
| NHS year | walk-in attendances | Monthly average | Within 4 hours |
|---|
| 2023-24 | 107,722 | 8,977 | 96.8% |
| 2024-25 | 114,702 | 9,558 | 98.0% |
| 2025-26 | 110,624 | 9,219 | 97.7% |
| 2026-27 (6 months) | 59,101 | 9,850 | 96.5% |
Between 2023-24 and 2025-26, monthly walk-in attendances rose 3% and the share seen within four hours changed little.