Urgent Treatment Centre Adults and children

Glastonbury Urgent Treatment Centre Live Waiting Times

West Mendip (Glastonbury)

Somerset NHS Foundation Trust

Live Updated 1 hr ago
1h 14m
estimated wait time
↓ 5 min shorter than usual (1 hr 19 min avg)
1 hr 14 min
longest today
2 min
shortest today
1 hr 19 min
usual wait
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the department is.
This data might be old - tap to refresh
4 people
waiting
Call A&E
The wait time shown above does not apply to urgent or life-threatening cases, which are seen first regardless of the queue. Not sure if you need A&E? Visit NHS 111 online or call 111 (free, 24 hours a day). Life-threatening emergency or serious injury? Call 999.
Recent waits & what to expect
Forecast Steady for now
Expected wait over the next few hours
1 hr 15 min

Built from 1,193 readings taken here over the last 28 days, then adjusted to how today is going so far. A guide, not a guarantee.

Typical waits by time of day
Usually quietest around 8am - busiest around 1pm
Typical waits by day of week
Saturday tends to be quietest, Thursday busiest
Nearby A&E & urgent care
Shepton Mallet Urgent Treatment Centre
6.8 mi away
Short wait
Bridgwater Urgent Treatment Centre
12.0 mi away
Long wait
Burnham On Sea MIU
13.8 mi away
Short wait
Yeovil District Hospital A&E
15.2 mi away
Long wait
Frome Urgent Treatment Centre
17.6 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including Weston General Hospital, Royal United Hospitals, Bath and Bristol Royal Hospital For.

Contact & location
Old Wells Road, Glastonbury, Somerset, BA6 8JD
Opening times
Monday Today08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
CQC Rating
Good
Getting here
Bus stops
8 routes·3 operators·5 stops within walking distance
West Mendip Hospital (E-bound, eastbound)1 min walk to Urgent Treatment Centre
Community Hospital (S-bound, southbound)2 min walk to Urgent Treatment Centre
373First BusWells ↔ Street
668Libra TravelShipham ↔ Street
Community Hospital (N-bound, northbound)2 min walk to Urgent Treatment Centre
373First BusStreet ↔ Wells
668Libra TravelStreet ↔ Shipham
Old Wells Road (S-bound, southbound)2 min walk to Urgent Treatment Centre
374First BusWells ↔ Taunton
374First Bristol Limited
375First BusWells ↔ Bridgwater
375First Bristol Limited
376First Busfrom Wells
376xFirst Busfrom Wells
Old Wells Road (N-bound, northbound)2 min walk to Urgent Treatment Centre
374First BusTaunton ↔ Wells
375First BusBridgwater ↔ Wells
376First BusYeovil ↔ Bristol
Plan journey by public transport
Glastonbury Urgent Treatment Centre wait times - last 24 hours
Hour Avg. wait People waiting
Today, 2 PM
avg. of 4 readings
 56 min 4
Today, 1 PM
avg. of 4 readings
 24 min 3
Today, 12 PM
avg. of 4 readings
 9 min 1
Today, 11 AM
avg. of 2 readings
 7 min 2
Today, 10 AM
avg. of 3 readings
 17 min 1
Today, 9 AM
avg. of 3 readings
 16 min 2
Today, 8 AM
avg. of 1 reading
 12 min 2
Yesterday, 7 PM
avg. of 3 readings
 7 min 1
Yesterday, 6 PM
avg. of 2 readings
 36 min 2
Yesterday, 5 PM
avg. of 4 readings
 1 hr 15 min 4
Yesterday, 4 PM
avg. of 4 readings
 1 hr 1 min 6
Recent visitor feedbackreported by visitors
Overall
Recommended by visitors
Staff
Staff are friendly and helpful
Staff keep you informed about wait times
Triage is typically quick
Environment
Waiting area is clean
Toilets are clean
Waiting area feels safe
Family
Children’s play area available
No separate children’s waiting area
Facilities
3 of 3 say there is enough seating
TV in the waiting area
Food and drink available nearby
No phone charging points
No free WiFi
Mobile signal is good
Parking
Parking is easy to find
Based on 3 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.

About West Mendip (Glastonbury)

West Mendip (Glastonbury) is home to a walk-in urgent treatment centre (no appointment needed) on Old Wells Road in Glastonbury, Somerset, part of Somerset NHS Foundation Trust. It opens 08:00 - 20:00 every day and treats adults and children.

The Care Quality Commission rates it Good. Over the past 28 days, waits here have typically been shortest around 8am and longest around 1pm, a gap of about an hour and 20 minutes. The site lists 84 parking spaces, 7 of them designated disabled bays, and patient and visitor parking is free.

Official NHS performance

96.6%seen within 4 hours
9,524attendances in September 2026
96.4%England average for walk-in units

NHS England publishes these figures for Somerset NHS Foundation Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.

In the NHS Friends and Family Test for August 2026, 70% of 66 patients who responded across the trust reported a positive experience.

Attendances by year

NHS yearwalk-in attendancesMonthly averageWithin 4 hours
2023-24107,7228,97796.8%
2024-25114,7029,55898.0%
2025-26110,6249,21997.7%
2026-27 (6 months)59,1019,85096.5%

Between 2023-24 and 2025-26, monthly walk-in attendances rose 3% and the share seen within four hours changed little.

Frequently asked questions

How do I check the current Urgent Treatment Centre wait time at West Mendip (Glastonbury)?

The live waiting time for the Urgent Treatment Centre at West Mendip (Glastonbury) is shown at the top of this page, together with when it was last updated.

When is the Urgent Treatment Centre at West Mendip (Glastonbury) quietest?

Based on the last 28 days of readings at West Mendip (Glastonbury), waits are usually lowest around 8am and highest around 1pm. The typical-day chart on this page shows the full hour-by-hour pattern, and our guide to the best time to visit covers UK-wide patterns.

How long will I wait at West Mendip (Glastonbury) Urgent Treatment Centre?

Urgent Treatment Centres treat urgent but non-life-threatening problems, and most patients are seen more quickly than at a full A&E. You will be assessed on arrival and the most urgent cases go first. For chest pain, stroke symptoms, severe breathing difficulty or major trauma, call 999 instead of attending. NHS England's most recent figures (September 2026) show 96.6% of patients across the trust's walk-in units were seen within four hours.

How often are the waiting times on this page updated?

Figures refresh every 15 minutes, and the last-updated time near the top of the page shows exactly when the newest reading was taken. Waiting times can change quickly, so treat any figure as a guide rather than a guarantee.

Is the Urgent Treatment Centre at West Mendip (Glastonbury) open 24 hours?

No - it is open every day, 08:00 - 20:00. Outside opening hours, the nearby section on this page lists alternative urgent care, or call NHS 111 for advice. In an emergency always call 999.

Where is West Mendip (Glastonbury) and how do I get there?

West Mendip (Glastonbury) is at Old Wells Road, Glastonbury, Somerset, BA6 8JD. For general enquiries call 01458 836500. Enter your postcode in the Getting here section for a door-to-door route.

Is parking free at West Mendip (Glastonbury)?

Yes - the trust lists patient and visitor parking at this site as free (NHS estates return, 2024-25). There are 84 parking spaces, including 7 designated disabled bays.

What is the CQC rating for West Mendip (Glastonbury)?

West Mendip (Glastonbury) is rated Good overall by the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can read the full CQC report.

Can children be treated at West Mendip (Glastonbury) Urgent Treatment Centre?

This Urgent Treatment Centre serves: Adults and children. If your child's age group is not treated here, the nearby section on this page lists alternatives - or call NHS 111 for urgent advice and 999 in an emergency.
Where this data comes from
Wait times shown here are sourced from publicly available information published by Somerset NHS Foundation Trust. These figures reach us through a partner NHS data feed rather than a page we check directly, and are refreshed every 15 minutes. Data was last checked at 2:57pm on 26 Oct 2026. A full list of every source we use, and when each was last checked, is on our data sources page.

This site is independent and has no affiliation with, or endorsement by, any NHS trust or hospital. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. Wait times change frequently and may not reflect the current situation, so always contact the hospital directly for the most up-to-date information. If any information is incorrect, please let us know.

Directions