A&E Trauma Unit

Redhill A&E Live Waiting Times

East Surrey Hospital

Surrey and Sussex Healthcare NHS Trust

Latest report
5 hr 50 min
15 Oct 19:25
Average
9 hr 37 min
18 reports
Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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0 minutes total
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

Nearby A&E & urgent care
Princess Alexandra Hospital Children's A&E
39.6 mi away
Long wait
Princess Alexandra Hospital A&E
39.6 mi away
Long wait
Princess Alexandra Hospital Same Day Emergency Care A&E
39.6 mi away
Long wait
Sittingbourne MIU
39.7 mi away
Long wait
Sheppey MIU
43.4 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including Epsom Hospital, Edenbridge War Memorial Hospital and St Helier Hospital.

Contact & location
Canada Avenue, Redhill, RH1 5RH
Opening times
Monday TodayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Getting here
Train stations
Earlswood (Surrey) Rail Station15 min walk to A&E
Salfords (Surrey) Rail Station24 min walk to A&E
Nutfield Rail Station28 min walk to A&E
Redhill Rail Station29 min walk to A&E
Reigate Rail Station48 min walk to A&E
Bus stops
12 routes·3 operators·5 stops within walking distance
East Surrey Hospital (Stop H1, south-west)2 min walk to A&E
100Go-AheadMaidenbower ↔ Redhill
315CruisersEarlswood ↔ Dormansland
400Go-AheadEast Grinstead ↔ Redhill
400Metrobus
420Go-AheadCrawley ↔ Sutton Common
435Go-AheadMerstham
435Metrobus
460Go-AheadCrawley ↔ Epsom
East Surrey Hospital (Stop H2, south-west)3 min walk to A&E
100Go-AheadRedhill ↔ Maidenbower
100Metrobus
400Go-AheadRedhill ↔ East Grinstead
420Go-AheadSutton Common ↔ Crawley
420Metrobus
430Go-AheadMerstham
460Go-AheadEpsom ↔ Crawley
460Metrobus
Bushfield Drive (N-bound, northbound)6 min walk to A&E
Bushfield Drive (S-bound, southbound)6 min walk to A&E
430Go-AheadMerstham
435Go-AheadMerstham
435Metrobus
Spencer Way (E-bound, eastbound)7 min walk to A&E
430Go-AheadMerstham
435Go-AheadMerstham
435Metrobus
Plan journey by public transport
Recent visitor feedbackreported by visitors
Overall
Not recommended by visitors
Staff
Staff can be unhelpful
Not always kept informed about wait times
Triage can be slow
Environment
Waiting area could be cleaner
Toilets could be cleaner
Waiting area can feel unsafe
Family
No children’s play area
No separate children’s waiting area
Facilities
Seating can be limited
No TV in the waiting area
Food and drink available nearby
No phone charging points
Mobile signal is poor
Parking
Parking is easy to find
Payment accepted: card
Based on 2 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.

About East Surrey Hospital

East Surrey Hospital runs a 24-hour accident and emergency department, open to all ages, on Canada Avenue in Redhill, Surrey, part of Surrey and Sussex Healthcare NHS Trust. It is a designated Trauma Unit, equipped to treat significant injuries and to stabilise the most serious cases before transfer to a regional Major Trauma Centre. The wider site runs 44 listed departments and services, from Breast cancer services to Vascular surgery.

The Care Quality Commission rates it Requires Improvement, last inspected in July 2021. It rated the hospital's urgent and emergency services Good when they were last inspected in January 2019. The site lists 2,550 parking spaces, 95 of them designated disabled bays, with patient parking averaging £1.33 an hour.

Official NHS performance

52.1%seen within 4 hours
11,041attendances in September 2026
60.4%England average for major A&Es

NHS England publishes these figures for Surrey and Sussex Healthcare NHS Trust as a whole, covering every A&E the trust runs rather than this site alone. That is below the England average of 60.4% for major A&E departments over the same month.

In the NHS Friends and Family Test for July 2026, 76% of 1,255 patients who responded at this site reported a positive experience. The trust's general and acute wards averaged 93.4% overnight bed occupancy in the quarter to March 2026 - full wards are the main reason admitted patients queue in A&E.

Attendances by year

NHS yearA&E attendancesMonthly averageWithin 4 hours12hr+ waits to admit
2023-24119,5059,95968.9%3,975
2024-25124,83910,40365.7%6,548
2025-26123,44510,28759.4%7,748
2026-27 (6 months)62,00110,33456.3%3,200

Between 2023-24 and 2025-26, monthly A&E attendances rose 3% and the share seen within four hours fell by 9.5 percentage points.

Frequently asked questions

How do I check the current A&E wait time at East Surrey Hospital?

The live waiting time for the A&E at East Surrey Hospital is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the A&E at East Surrey Hospital quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at East Surrey Hospital A&E?

Patients are triaged on arrival and the most urgent cases are always seen first, so your wait depends on how serious your condition is and how busy the department is. Hospitals in England work to the NHS four-hour standard - the aim is to admit, transfer or discharge patients within four hours of arrival. The live figure on this page shows how East Surrey Hospital is doing right now. NHS England's most recent figures (September 2026) show 52.1% of patients across the trust's A&E departments were seen within four hours.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to East Surrey Hospital recently, submitting your wait takes a few seconds and helps others plan.

Is the A&E at East Surrey Hospital open 24 hours?

Yes - the A&E at East Surrey Hospital is open 24 hours a day, every day of the year. In a life-threatening emergency always call 999.

Where is East Surrey Hospital and how do I get there?

East Surrey Hospital is at Canada Avenue, Redhill, RH1 5RH. For general enquiries call 01737 768511. Enter your postcode in the Getting here section for a door-to-door route.

Is parking free at East Surrey Hospital?

No - patient and visitor parking here averages about £1.33 an hour (NHS estates return, 2024-25). The site lists 2,550 parking spaces, including 95 designated disabled bays. Concessions often apply for blue badge holders, frequent attenders and some patients - check the hospital's own parking page.

What is the CQC rating for East Surrey Hospital?

East Surrey Hospital is rated Requires Improvement overall by the Care Quality Commission (CQC), the independent regulator of health and social care in England, following an inspection in July 2021. It rated the hospital's urgent and emergency services Good when they were last inspected in January 2019. You can read the full CQC report.

Can children be treated at East Surrey Hospital A&E?

This A&E serves: All ages. If your child's age group is not treated here, the nearby section on this page lists alternatives - or call NHS 111 for urgent advice and 999 in an emergency.

Is East Surrey Hospital a Major Trauma Centre?

No - East Surrey Hospital is a designated Trauma Unit. It treats significant injuries and stabilises the most complex cases before transfer to a regional Major Trauma Centre.
About this data
This hospital does not currently have a live data source. The waiting times shown here are reported by visitors and may not reflect current conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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