Urgent Treatment Centre

Great Western (Swindon) Urgent Treatment Centre Waiting Times

Great Western Hospitals NHS Foundation Trust

Latest report
13 hr
18 Oct 03:30
Average
7 hr 20 min
6 reports
Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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0 minutes total
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

Nearby A&E & urgent care
Frome Urgent Treatment Centre
32.7 mi away
Long wait
Evesham MIU
39.0 mi away
Long wait
Shepton Mallet Urgent Treatment Centre
42.8 mi away
Short wait
Malvern MIU
47.8 mi away
Long wait
Worcester Royal Hospital Ed A&E
49.1 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including The Great Western Hospital, John Radcliffe Hospital and Royal United Hospitals, Bath.

Contact & location
Great Western Hospital, Swindon, Wiltshire, SN3 6BB
Getting here
Bus stops
17 routes·4 operators·5 stops within walking distance
Great Western Hospital (Stop A, southbound)1 min walk to Urgent Treatment Centre
1Go-AheadBadbury Wick ↔ Ramleaze
13AGo-AheadCommon Head ↔ Swindon
14AGo-AheadCommon Head ↔ Swindon
1AGo-AheadBadbury Wick ↔ Grange Park
1BGo-AheadBadbury Wick ↔ Haydon Wick
Great Western Hospital (Stop B, south-west)1 min walk to Urgent Treatment Centre
1Go-AheadGrange Park ↔ Badbury Wick
1Swindon's Bus CompanyRamleaze ↔ Common Head
13AGo-AheadCommon Head ↔ Swindon
14AGo-AheadCommon Head ↔ Swindon
158Go-AheadNorth Wroughton ↔ Eldene
1AGo-AheadRamleaze ↔ Badbury Wick
1BGo-AheadHaydon Wick ↔ Badbury Wick
80Go-AheadLudgershall ↔ Swindon
80StagecoachMarlborough ↔ Swindon
Great Western Hospital (Stop C, south-west)1 min walk to Urgent Treatment Centre
12Go-AheadCommon Head ↔ Taw Hill
Great Western Hospital (Stop D, south-west)1 min walk to Urgent Treatment Centre
46AGo-AheadHungerford ↔ Swindon
47West Berkshire Council (UILTA)Swindon ↔ Lambourn
48Go-AheadSwindon ↔ Marlborough
48AGo-AheadMarlborough ↔ Swindon
80Go-AheadSwindon ↔ Ludgershall
80Swindon's Bus CompanySwindon ↔ Marlborough
81StagecoachSwindon ↔ Thorney Park
X5Go-AheadSwindon ↔ Salisbury
Brunel Treatment Centre (N-bound, northbound)2 min walk to Urgent Treatment Centre
Plan journey by public transport
Recent visitor feedbackreported by visitors
Overall
Recommended by visitors
Staff
Staff are friendly and helpful
Staff keep you informed about wait times
Triage is typically quick
Environment
Waiting area is clean
Toilets are clean
Waiting area feels safe
Family
No children’s play area
Separate children’s waiting area
Facilities
Enough seating in the waiting area
No TV in the waiting area
Food and drink available nearby
Phone charging points available
Free WiFi is available
Mobile signal is good
Parking
Parking can get busy
Payment accepted: card
Based on 1 visitor response in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.

About Great Western

Great Western is home to a walk-in urgent treatment centre (no appointment needed) at Great Western Hospital in Swindon, Wiltshire, part of Great Western Hospitals NHS Foundation Trust.

The Care Quality Commission rates it No Published Rating, last inspected in February 2014. The site lists 2,411 parking spaces, 113 of them designated disabled bays, with patient parking averaging £1.75 an hour.

Official NHS performance

86.4%seen within 4 hours
4,602attendances in September 2026
96.4%England average for walk-in units

NHS England publishes these figures for Great Western Hospitals NHS Foundation Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.

In the NHS Friends and Family Test for August 2026, 70% of 497 patients who responded at this site reported a positive experience.

Attendances by year

NHS yearwalk-in attendancesMonthly averageWithin 4 hours
2023-2462,0465,17093.8%
2024-2565,6055,46794.3%
2025-2666,2975,52591.3%
2026-27 (6 months)27,2704,54586.0%

Between 2023-24 and 2025-26, monthly walk-in attendances rose 7% and the share seen within four hours fell by 2.5 percentage points.

Frequently asked questions

How do I check the current Urgent Treatment Centre wait time at Great Western?

The live waiting time for the Urgent Treatment Centre at Great Western is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the Urgent Treatment Centre at Great Western quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at Great Western Urgent Treatment Centre?

Urgent Treatment Centres treat urgent but non-life-threatening problems, and most patients are seen more quickly than at a full A&E. You will be assessed on arrival and the most urgent cases go first. For chest pain, stroke symptoms, severe breathing difficulty or major trauma, call 999 instead of attending. NHS England's most recent figures (September 2026) show 86.4% of patients across the trust's walk-in units were seen within four hours.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to Great Western recently, submitting your wait takes a few seconds and helps others plan.

Where is Great Western and how do I get there?

Great Western is at Great Western Hospital, Swindon, Wiltshire, SN3 6BB. For general enquiries call 01793 604020. Enter your postcode in the Getting here section for a door-to-door route.

Is parking free at Great Western?

No - patient and visitor parking here averages about £1.75 an hour (NHS estates return, 2024-25). The site lists 2,411 parking spaces, including 113 designated disabled bays. Concessions often apply for blue badge holders, frequent attenders and some patients - check the hospital's own parking page.

What is the CQC rating for Great Western?

Great Western is rated No Published Rating overall by the Care Quality Commission (CQC), the independent regulator of health and social care in England, following an inspection in February 2014. You can read the full CQC report.
About this data
This hospital does not currently have a live data source. The waiting times shown here are reported by visitors and may not reflect current conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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