Latest report
24 hr
17 Oct 15:53
Average
8 hr 23 min
16 reports
Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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0 minutes total
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

Nearby A&E & urgent care
Long wait
13.2 mi away
Moderate wait
Long wait

There are also other nearby A&Es which collect wait times from the community, including Manor Hospital, Russells Hall Hospital and Coventry.

Contact & location
Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Switchboard: 01902 307999
Opening times
Monday TodayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Getting here
Metro / tram
Wolverhampton Station (West Midlands Metro)27 min walk to A&E
Pipers Row (West Midlands Metro)31 min walk to A&E
The Royal (West Midlands Metro)32 min walk to A&E
Wolverhampton St George's (West Midlands Metro)33 min walk to A&E
Priestfield (West Midlands Metro)40 min walk to A&E
Bus stops
2 routes·2 operators·5 stops within walking distance
Wood Hayes Road (adj, southbound)32 min walk to A&E
70Centrebus GroupCannock Town Centre ↔ Wolverhampton
70D&G Bus Ltd
Wood Hayes Road (opp, northbound)33 min walk to A&E
70Centrebus GroupWolverhampton ↔ Cannock Town Centre
No 157 (opp, southbound)36 min walk to A&E
70Centrebus GroupCannock Town Centre ↔ Wolverhampton
70D&G Bus Ltd
No 157 (adj, northbound)37 min walk to A&E
70Centrebus GroupWolverhampton ↔ Cannock Town Centre
No. 91 (adj, southbound)41 min walk to A&E
70Centrebus GroupCannock Town Centre ↔ Wolverhampton
70D&G Bus Ltd
Plan journey by public transport
What’s available here
Accessibility
Braille Translation ServiceDisabled ParkingDisabled WcInduction LoopSigning Service AvailableText RelayWheelchair Access
Accommodation
Access To TvInternet AccessMobile Phones PermittedPublic TelephoneSingle Sex Accommodation Only
Parking
Car ParkingCycle ParkingDisabled Parking
Faith Services
On-Site ChapelPrayer Area
Food and Amenities
CafePharmacyShop
Recent visitor feedbackreported by visitors
Staff
Staff are friendly and helpful
Not always kept informed about wait times
Triage can be slow
Facilities
Enough seating in the waiting area
TV in the waiting area
Food and drink available nearby
No phone charging points
Mobile signal is good
Parking
Parking often requires parking elsewhere
Based on 2 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.

About New Cross Hospital

New Cross Hospital runs a 24-hour accident and emergency department, open to all ages, on Wolverhampton Road in Wolverhampton, West Midlands, part of The Royal Wolverhampton NHS Trust. It is a designated Trauma Unit, equipped to treat significant injuries and to stabilise the most serious cases before transfer to a regional Major Trauma Centre. The wider site runs 44 listed departments and services, from Breast cancer services to Vascular surgery.

The Care Quality Commission rates it Good. The site lists 3,222 parking spaces, 88 of them designated disabled bays, with patient parking averaging £1.74 an hour.

Official NHS performance

65.7%seen within 4 hours
11,329attendances in September 2026
60.4%England average for major A&Es

NHS England publishes these figures for The Royal Wolverhampton NHS Trust as a whole, covering every A&E the trust runs rather than this site alone. That is above the England average of 60.4% for major A&E departments over the same month.

In the NHS Friends and Family Test for August 2026, 73% of 990 patients who responded at this site reported a positive experience. The trust's general and acute wards averaged 94.7% overnight bed occupancy in the quarter to March 2026 - full wards are the main reason admitted patients queue in A&E.

Attendances by year

NHS yearA&E attendancesMonthly averageWithin 4 hours12hr+ waits to admit
2023-24153,72312,81067.3%2,209
2024-25152,11012,67669.0%5,173
2025-26142,20811,85167.6%5,351
2026-27 (6 months)67,58511,26465.0%3,823

Between 2023-24 and 2025-26, monthly A&E attendances fell 7% and the share seen within four hours changed little.

Frequently asked questions

How do I check the current A&E wait time at New Cross Hospital?

The live waiting time for the A&E at New Cross Hospital is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the A&E at New Cross Hospital quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at New Cross Hospital A&E?

Patients are triaged on arrival and the most urgent cases are always seen first, so your wait depends on how serious your condition is and how busy the department is. Hospitals in England work to the NHS four-hour standard - the aim is to admit, transfer or discharge patients within four hours of arrival. The live figure on this page shows how New Cross Hospital is doing right now. NHS England's most recent figures (September 2026) show 65.7% of patients across the trust's A&E departments were seen within four hours.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to New Cross Hospital recently, submitting your wait takes a few seconds and helps others plan.

Is the A&E at New Cross Hospital open 24 hours?

Yes - the A&E at New Cross Hospital is open 24 hours a day, every day of the year. In a life-threatening emergency always call 999.

Where is New Cross Hospital and how do I get there?

New Cross Hospital is at Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP. For general enquiries call 01902 307999. Enter your postcode in the Getting here section for a door-to-door route.

Is parking free at New Cross Hospital?

No - patient and visitor parking here averages about £1.74 an hour (NHS estates return, 2024-25). The site lists 3,222 parking spaces, including 88 designated disabled bays. Concessions often apply for blue badge holders, frequent attenders and some patients - check the hospital's own parking page.

What is the CQC rating for New Cross Hospital?

New Cross Hospital is rated Good overall by the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can read the full CQC report.

Can children be treated at New Cross Hospital A&E?

This A&E serves: All ages. If your child's age group is not treated here, the nearby section on this page lists alternatives - or call NHS 111 for urgent advice and 999 in an emergency.

Is New Cross Hospital a Major Trauma Centre?

No - New Cross Hospital is a designated Trauma Unit. It treats significant injuries and stabilises the most complex cases before transfer to a regional Major Trauma Centre.
About this data
This hospital does not currently have a live data source. The waiting times shown here are reported by visitors and may not reflect current conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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