A&E Trauma Unit

Dudley A&E Live Waiting Times

Russells Hall Hospital

The Dudley Group NHS Foundation Trust

Latest report
22 hr 50 min
14 Oct 21:06
Average
9 hr 22 min
14 reports
Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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0 minutes total
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

Nearby A&E & urgent care
Midland Metropolitan University Hospital A&E
7.1 mi away
Long wait
Queen Elizabeth Hospital Birmingham A&E
8.3 mi away
Long wait
Kidderminster MIU
10.0 mi away
Moderate wait
Bromsgrove MIU
11.2 mi away
Short wait
Heartlands Hospital A&E
12.2 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including New Cross Hospital, Manor Hospital and Warwick Hospital.

Contact & location
Pensnett Road, Dudley, West Midlands, DY1 2HQ
Switchboard: 01384 456111
Opening times
Monday TodayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Getting here
Metro / tram
Flood Street (West Midlands Metro)32 min walk to A&E
Dudley Interchange (West Midlands Metro)35 min walk to A&E
Dudley Castle (West Midlands Metro)41 min walk to A&E
Tipton Road (West Midlands Metro)44 min walk to A&E
Birmingham New Road (West Midlands Metro)50 min walk to A&E
Bus stops
2 routes·2 operators·5 stops within walking distance
Dudley Road (adj, southbound)52 min walk to A&E
15National Express West MidlandsWombourne Town Centr ↔ Merry Hill
242SRotala Group of CompaniesPotters Cross ↔ Stourton
Himley House Hotel (opp, northbound)53 min walk to A&E
15National Express West MidlandsMerry Hill ↔ Wombourne Town Centr
242SRotala Group of CompaniesStourton ↔ Potters Cross
Himley House Hotel (adj, southbound)54 min walk to A&E
15National Express West MidlandsWombourne Town Centr ↔ Merry Hill
242SRotala Group of CompaniesPotters Cross ↔ Stourton
Himley Country Hotel (opp, south-west)56 min walk to A&E
15National Express West MidlandsMerry Hill ↔ Wombourne Town Centr
242SRotala Group of CompaniesStourton ↔ Potters Cross
Himley Country Hotel (adj, north-east)56 min walk to A&E
15National Express West MidlandsWombourne Town Centr ↔ Merry Hill
242SRotala Group of CompaniesPotters Cross ↔ Stourton
Plan journey by public transport
What’s available here
Accessibility
Braille Translation ServiceDisabled ParkingDisabled WcInduction LoopSigning Service AvailableStep Free AccessWheelchair Access
Accommodation
Access To TvInternet AccessMobile Phones PermittedPublic TelephoneSingle Sex Accommodation Only
Food and amenities
CafePharmacyShop
Parking
Car ParkingCycle ParkingDisabled Parking
Faith Services
On-Site ChapelPrayer Area
Recent visitor feedbackreported by visitors
Overall
Recommended by visitors
Staff
Staff are friendly and helpful
Staff keep you informed about wait times
Triage is typically quick
Environment
Waiting area is clean
Toilets are clean
Waiting area feels safe
Facilities
Enough seating in the waiting area
No TV in the waiting area
Food and drink available nearby
No phone charging points
Free WiFi is available
Mobile signal is good
Parking
Parking can get busy
Based on 1 visitor response in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.

About Russells Hall Hospital

Russells Hall Hospital runs a 24-hour accident and emergency department, open to all ages, on Pensnett Road in Dudley, West Midlands, part of The Dudley Group NHS Foundation Trust. It is a designated Trauma Unit, equipped to treat significant injuries and to stabilise the most serious cases before transfer to a regional Major Trauma Centre. The wider site runs 48 listed departments and services, from Anaesthesia services to Vascular surgery.

The Care Quality Commission rates it Requires Improvement, last inspected in June 2023. It rated the hospital's urgent and emergency services Requires Improvement when they were last inspected in November 2023. The site lists 2,247 parking spaces, 84 of them designated disabled bays, with patient parking averaging £1.60 an hour.

Official NHS performance

73.3%seen within 4 hours
10,834attendances in September 2026
60.4%England average for major A&Es

NHS England publishes these figures for The Dudley Group NHS Foundation Trust as a whole, covering every A&E the trust runs rather than this site alone. That is above the England average of 60.4% for major A&E departments over the same month.

In the NHS Friends and Family Test for August 2026, 65% of 1,033 patients who responded at this site reported a positive experience.

Attendances by year

NHS yearA&E attendancesMonthly averageWithin 4 hours12hr+ waits to admit
2023-24111,3919,28359.6%1,116
2024-25111,3129,27671.6%1,302
2025-26119,0039,91767.7%1,462
2026-27 (6 months)63,38810,56571.5%1,044

Between 2023-24 and 2025-26, monthly A&E attendances rose 7% and the share seen within four hours improved by 8.0 percentage points.

Frequently asked questions

How do I check the current A&E wait time at Russells Hall Hospital?

The live waiting time for the A&E at Russells Hall Hospital is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the A&E at Russells Hall Hospital quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at Russells Hall Hospital A&E?

Patients are triaged on arrival and the most urgent cases are always seen first, so your wait depends on how serious your condition is and how busy the department is. Hospitals in England work to the NHS four-hour standard - the aim is to admit, transfer or discharge patients within four hours of arrival. The live figure on this page shows how Russells Hall Hospital is doing right now. NHS England's most recent figures (September 2026) show 73.3% of patients across the trust's A&E departments were seen within four hours.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to Russells Hall Hospital recently, submitting your wait takes a few seconds and helps others plan.

Is the A&E at Russells Hall Hospital open 24 hours?

Yes - the A&E at Russells Hall Hospital is open 24 hours a day, every day of the year. In a life-threatening emergency always call 999.

Where is Russells Hall Hospital and how do I get there?

Russells Hall Hospital is at Pensnett Road, Dudley, West Midlands, DY1 2HQ. For general enquiries call 01384 456111. Enter your postcode in the Getting here section for a door-to-door route.

Is parking free at Russells Hall Hospital?

No - patient and visitor parking here averages about £1.60 an hour (NHS estates return, 2024-25). The site lists 2,247 parking spaces, including 84 designated disabled bays. Concessions often apply for blue badge holders, frequent attenders and some patients - check the hospital's own parking page.

What is the CQC rating for Russells Hall Hospital?

Russells Hall Hospital is rated Requires Improvement overall by the Care Quality Commission (CQC), the independent regulator of health and social care in England, following an inspection in June 2023. It rated the hospital's urgent and emergency services Requires Improvement when they were last inspected in November 2023. You can read the full CQC report.

Can children be treated at Russells Hall Hospital A&E?

This A&E serves: All ages. If your child's age group is not treated here, the nearby section on this page lists alternatives - or call NHS 111 for urgent advice and 999 in an emergency.

Is Russells Hall Hospital a Major Trauma Centre?

No - Russells Hall Hospital is a designated Trauma Unit. It treats significant injuries and stabilises the most complex cases before transfer to a regional Major Trauma Centre.
About this data
This hospital does not currently have a live data source. The waiting times shown here are reported by visitors and may not reflect current conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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