A&E Major Trauma Centre

Norwich A&E Live Waiting Times

Norfolk And Norwich University Hospital

Norfolk and Norwich University Hospitals NHS Foundation Trust

Latest report
6 hr
13 Oct 21:40
Average
6 hr 21 min
22 reports
Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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0 minutes total
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

Nearby A&E & urgent care
Skegness Urgent Treatment Centre
52.0 mi away
Long wait
Boston Urgent Treatment Centre
57.5 mi away
Long wait
Spalding Urgent Treatment Centre
58.8 mi away
Long wait
Louth Urgent Treatment Centre
73.0 mi away
Long wait
Princess Alexandra Hospital A&E
75.6 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including James Paget University Hospital, The Queen Elizabeth Hospital and West Suffolk Hospital.

Contact & location
Colney Lane, Norwich, Norfolk, NR4 7UY
Opening times
Monday TodayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Getting here
What’s available here
Accessibility
Braille Translation ServiceDisabled ParkingDisabled WcInduction LoopSigning Service AvailableWheelchair Access
Accommodation
Access To Tv
Parking
Car ParkingCycle ParkingDisabled Parking
Children
Baby Changing FacilityChildren's Play Area
Counselling and Support
Bereavement SupportTranslation Services
Faith
On-Site ChapelPrayer Area
Food and Amenities
Cafe
Recent visitor feedbackreported by visitors
Overall
3 of 4 would not recommend this department
Staff
2 of 3 say staff were not friendly or helpful
4 of 4 were not kept informed about their wait
4 of 4 say triage was slow
Environment
3 of 4 say the waiting area was not clean
3 of 3 say the toilets were not clean
3 of 4 felt safe in the waiting area
Family
3 of 3 say there is no children’s play area
Separate children’s waiting area
Facilities
3 of 4 say there is enough seating
4 of 4 say there is no TV
4 of 4 say food and drink is available nearby
3 of 3 say there are phone charging points
3 of 3 say free WiFi is available
4 of 4 say mobile signal is good
Parking
2 of 3 found parking easily
Payment accepted: app, card
Based on 4 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.

About Norfolk And Norwich University Hospital

Norfolk And Norwich University Hospital runs a 24-hour accident and emergency department, open to all ages, on Colney Lane in Norwich, Norfolk, part of Norfolk and Norwich University Hospitals NHS Foundation Trust. It is also a designated Major Trauma Centre - the tier of hospital equipped for life-threatening injuries and complex emergency surgery, which is why ambulances will sometimes drive past closer A&Es to bring the most severely injured patients here. The wider site runs 45 listed departments and services, from Bariatric surgery to Vascular surgery.

The Care Quality Commission rates it Requires Improvement, last inspected in February 2014. It rated the hospital's urgent and emergency services Good when they were last inspected in July 2021. The site lists 2,700 parking spaces, 112 of them designated disabled bays, with patient parking averaging £3.90 an hour.

Official NHS performance

68.0%seen within 4 hours
13,687attendances in September 2026
60.4%England average for major A&Es

NHS England publishes these figures for Norfolk and Norwich University Hospitals NHS Foundation Trust as a whole, covering every A&E the trust runs rather than this site alone. That is above the England average of 60.4% for major A&E departments over the same month.

In the NHS Friends and Family Test for August 2026, 84% of 1,664 patients who responded at this site reported a positive experience. The trust's general and acute wards averaged 98.6% overnight bed occupancy in the quarter to March 2026 - full wards are the main reason admitted patients queue in A&E.

Attendances by year

NHS yearA&E attendancesMonthly averageWithin 4 hours12hr+ waits to admit
2023-24130,23310,85361.1%3,702
2024-25144,87812,07367.7%2,514
2025-26152,70512,72569.4%3,082
2026-27 (6 months)82,01413,66970.4%1,342

Between 2023-24 and 2025-26, monthly A&E attendances rose 17% and the share seen within four hours improved by 8.3 percentage points.

Frequently asked questions

How do I check the current A&E wait time at Norfolk And Norwich University Hospital?

The live waiting time for the A&E at Norfolk And Norwich University Hospital is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the A&E at Norfolk And Norwich University Hospital quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at Norfolk And Norwich University Hospital A&E?

Patients are triaged on arrival and the most urgent cases are always seen first, so your wait depends on how serious your condition is and how busy the department is. Hospitals in England work to the NHS four-hour standard - the aim is to admit, transfer or discharge patients within four hours of arrival. The live figure on this page shows how Norfolk And Norwich University Hospital is doing right now. NHS England's most recent figures (September 2026) show 68.0% of patients across the trust's A&E departments were seen within four hours.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to Norfolk And Norwich University Hospital recently, submitting your wait takes a few seconds and helps others plan.

Is the A&E at Norfolk And Norwich University Hospital open 24 hours?

Yes - the A&E at Norfolk And Norwich University Hospital is open 24 hours a day, every day of the year. In a life-threatening emergency always call 999.

Where is Norfolk And Norwich University Hospital and how do I get there?

Norfolk And Norwich University Hospital is at Colney Lane, Norwich, Norfolk, NR4 7UY. For general enquiries call 01603 286286. Enter your postcode in the Getting here section for a door-to-door route.

Is parking free at Norfolk And Norwich University Hospital?

No - patient and visitor parking here averages about £3.90 an hour (NHS estates return, 2024-25). The site lists 2,700 parking spaces, including 112 designated disabled bays. Concessions often apply for blue badge holders, frequent attenders and some patients - check the hospital's own parking page.

What is the CQC rating for Norfolk And Norwich University Hospital?

Norfolk And Norwich University Hospital is rated Requires Improvement overall by the Care Quality Commission (CQC), the independent regulator of health and social care in England, following an inspection in February 2014. It rated the hospital's urgent and emergency services Good when they were last inspected in July 2021. You can read the full CQC report.

Can children be treated at Norfolk And Norwich University Hospital A&E?

This A&E serves: All ages. If your child's age group is not treated here, the nearby section on this page lists alternatives - or call NHS 111 for urgent advice and 999 in an emergency.

Is Norfolk And Norwich University Hospital a Major Trauma Centre?

Yes - Norfolk And Norwich University Hospital is a designated Major Trauma Centre, equipped for the most serious emergencies including major injuries and complex surgery. The most severely injured patients in the region are taken here, sometimes bypassing closer hospitals.
About this data
This hospital does not currently have a live data source. The waiting times shown here are reported by visitors and may not reflect current conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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