Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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Community reported wait times

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Nearby A&E & urgent care

There are also other nearby A&Es which collect wait times from the community, including Sunderland Royal Hospital, South Tyneside District Hospital and Queen Elizabeth Hospital Gateshead.

Contact & location
Pallion Health Centre, Pallion New Road, Sunderland, SR4 7XF
Getting here
Metro / tram
Millfield (Tyne and Wear Metro Station)8 min walk to Urgent Treatment Centre
Pallion (Tyne and Wear Metro Station)14 min walk to Urgent Treatment Centre
University (Tyne and Wear Metro Station)15 min walk to Urgent Treatment Centre
Park Lane (Tyne and Wear Metro Station)21 min walk to Urgent Treatment Centre
Sunderland (Tyne and Wear Metro Station)23 min walk to Urgent Treatment Centre
Bus stops
9 routes·7 operators·5 stops within walking distance
Royal Hospital Hylton Road H (SW-Bound, south-west)1 min walk to Urgent Treatment Centre
10StagecoachGrangetown ↔ Pallion
20StagecoachSunderland ↔ Pennywell
Royal Hospital Hylton Road G (E-Bound, eastbound)1 min walk to Urgent Treatment Centre
20StagecoachPennywell ↔ Sunderland
701Jim Hughes CoachesSt Peters
701City Transport Group
Pallion Road (SE-Bound, south-east)3 min walk to Urgent Treatment Centre
599Gateshead Central TaxisSunderland
935Go-AheadWitherwack ↔ Sunderland
935Go North East
99L & G CoachesHylton Castle ↔ Grangetown
Royal Hospital Kayll Road E (N-Bound, northbound)3 min walk to Urgent Treatment Centre
451Jim Hughes Coaches
599Gateshead Central TaxisSunderland
701Jim Hughes CoachesSt Peters
99L & G CoachesGrangetown ↔ Hylton Castle
Pallion Road (N-Bound, northbound)3 min walk to Urgent Treatment Centre
10StagecoachGrangetown ↔ Pallion
599Gateshead Central TaxisSunderland
99L & G CoachesGrangetown ↔ Hylton Castle
Plan journey by public transport

Official NHS performance

96.4%seen within 4 hours at walk-in units
60.4%seen within 4 hours at major A&Es
September 2026England, NHS England figures

NHS England does not publish a separate return for this unit, so there are no official figures for this site on its own. Across England in September 2026, walk-in units, urgent treatment centres and minor injuries units saw 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster at a unit like this one.

Frequently asked questions

How do I check the current Urgent Treatment Centre wait time at Pallion?

The live waiting time for the Urgent Treatment Centre at Pallion is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the Urgent Treatment Centre at Pallion quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at Pallion Urgent Treatment Centre?

Urgent Treatment Centres treat urgent but non-life-threatening problems, and most patients are seen more quickly than at a full A&E. You will be assessed on arrival and the most urgent cases go first. For chest pain, stroke symptoms, severe breathing difficulty or major trauma, call 999 instead of attending.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to Pallion recently, submitting your wait takes a few seconds and helps others plan.

Where is Pallion and how do I get there?

Pallion is at Pallion Health Centre, Pallion New Road, Sunderland, SR4 7XF. For general enquiries call 0191 565 6256. Enter your postcode in the Getting here section for a door-to-door route.
About this data
This hospital does not currently have a live data source. The waiting times shown here are reported by visitors and may not reflect current conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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