Overall
90% would not recommend this department
Staff
60% say staff were friendly and helpful
100% were not kept informed about their wait
70% say they were triaged quickly
Environment
55% say the waiting area was not clean
67% say the toilets were not clean
70% did not feel safe in the waiting area
Family
8 of 9 say there is no children’s play area
4 of 7 say there is no separate children’s waiting area
Facilities
80% say there is not enough seating
60% say there is a TV in the waiting area
50% say food and drink is available nearby
5 of 9 say there are no phone charging points
6 of 9 say free WiFi is available
5 of 9 say mobile signal is poor
Parking
5 of 9 had to park elsewhere
Based on 12 visitor responses in the last 6 months. This information is collected through a short anonymous survey shown to visitors on this page.