Urgent Treatment Centre

William Harvey Hospital (Ashford) Urgent Treatment Centre Waiting Times

East Kent Hospitals University NHS Foundation Trust

23 min
historically at this time
Reported by visitors, not the hospital. Waits shown here are typical for non-urgent cases. Patients are seen in order of clinical priority, so the most seriously ill are always seen first no matter how busy the department is.
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0 minutes total
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

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Past NHS Data

This hospital previously had a live data feed. The averages below are based on 100 past readings. Last live update: 15 Oct 12:54.

1 hr 4 min
overall average
3 hr 29 min
longest recorded

Typical wait by hour of day

Nearby A&E & urgent care
Sittingbourne MIU
15.4 mi away
Short wait
Sheppey MIU
19.7 mi away
Long wait
Princess Alexandra Hospital A&E
56.3 mi away
Long wait
Princess Alexandra Hospital Children's A&E
56.3 mi away
Long wait
Princess Alexandra Hospital Same Day Emergency Care A&E
56.3 mi away
Long wait

There are also other nearby A&Es which collect wait times from the community, including William Harvey Hospital (Ashford), Kent & Canterbury and Folkestone.

Contact & location
Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ
Getting here
Train stations
Ashford International Rail Station35 min walk to Urgent Treatment Centre
Bus stops
12 routes·3 operators·5 stops within walking distance
William Harvey Hospital (o/s, westbound)2 min walk to Urgent Treatment Centre
10StagecoachAshford ↔ Folkestone Harbour
10AStagecoachAshford ↔ Folkestone Harbour
2StagecoachRolvenden ↔ Willesborough
503StagecoachWillesborough ↔ Ashford
666StagecoachWillesborough ↔ Faversham
Yeoman Gardens (opp, southbound)6 min walk to Urgent Treatment Centre
10StagecoachAshford ↔ Folkestone Harbour
10AStagecoachAshford ↔ Folkestone Harbour
503StagecoachWillesborough ↔ Ashford
666StagecoachWillesborough ↔ Faversham
964StagecoachLenham ↔ South Ashford
970StagecoachLittle Burton ↔ Tenterden
WS2ChalkwellWye ↔ Park Farm
WS3ChalkwellWye ↔ Willesborough
Yeoman Gardens (adj, northbound)6 min walk to Urgent Treatment Centre
10StagecoachAshford ↔ Folkestone Harbour
10AStagecoachAshford ↔ Folkestone Harbour
2StagecoachRolvenden ↔ Willesborough
964StagecoachSouth Ashford ↔ Lenham
970StagecoachTenterden ↔ Little Burton
WS2ChalkwellPark Farm ↔ Wye
WS3ChalkwellWillesborough ↔ Wye
Tesco Crooksfoot (opp, south-east)6 min walk to Urgent Treatment Centre
10StagecoachAshford ↔ Folkestone Harbour
10AStagecoachAshford ↔ Folkestone Harbour
18AStagecoachAshford ↔ Canterbury
525StagecoachAshford
Sandy Lane (adj, south-east)7 min walk to Urgent Treatment Centre
503StagecoachWillesborough ↔ Ashford
666StagecoachFaversham ↔ Willesborough
964StagecoachLenham ↔ South Ashford
970StagecoachLittle Burton ↔ Tenterden
WS2R & J CoachesWye ↔ Park Farm
WS2ChalkwellWye ↔ Park Farm
WS3ChalkwellWye ↔ Willesborough
Plan journey by public transport

Official NHS performance

93.9%seen within 4 hours
13,271attendances in September 2026
96.4%England average for walk-in units

NHS England publishes these figures for East Kent Hospitals University NHS Foundation Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.

In the NHS Friends and Family Test for August 2026, 78% of 2,746 patients who responded across the trust reported a positive experience.

Attendances by year

NHS yearwalk-in attendancesMonthly averageWithin 4 hours
2023-24143,10011,92597.2%
2024-25150,00612,50097.3%
2025-26151,76512,64797.1%
2026-27 (6 months)78,41313,06995.4%

Between 2023-24 and 2025-26, monthly walk-in attendances rose 6% and the share seen within four hours changed little.

Frequently asked questions

How do I check the current Urgent Treatment Centre wait time at William Harvey Hospital?

The live waiting time for the Urgent Treatment Centre at William Harvey Hospital is shown at the top of this page, together with when it was last updated. Times are reported by recent visitors and carry a community badge - after your own visit you can submit your wait time in a few seconds to help the next person.

When is the Urgent Treatment Centre at William Harvey Hospital quietest?

Patterns vary by hospital, but across UK urgent and emergency care the quietest window is usually the early morning, roughly 4am to 7am, with demand building through the afternoon and peaking in the evening. Friday and Saturday nights and Monday mornings are typically the busiest periods. See our guide to the best time to visit for more detail.

How long will I wait at William Harvey Hospital Urgent Treatment Centre?

Urgent Treatment Centres treat urgent but non-life-threatening problems, and most patients are seen more quickly than at a full A&E. You will be assessed on arrival and the most urgent cases go first. For chest pain, stroke symptoms, severe breathing difficulty or major trauma, call 999 instead of attending. NHS England's most recent figures (September 2026) show 93.9% of patients across the trust's walk-in units were seen within four hours.

How often are the waiting times on this page updated?

This page updates whenever a visitor submits a new wait time, so freshness depends on recent reports - each entry shows when that person visited. If you have been to William Harvey Hospital recently, submitting your wait takes a few seconds and helps others plan.

Where is William Harvey Hospital and how do I get there?

William Harvey Hospital is at Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ. For general enquiries call 01233 633331. Enter your postcode in the Getting here section for a door-to-door route.
About this data
This hospital previously had a live data feed but is no longer being updated. Historical averages from past NHS data are shown below. Current waiting times are reported by visitors and may not reflect actual conditions. You can see how we source data for every hospital on our data sources page. Department labels shown (e.g. A&E, MIU, UTC) are our interpretation of the source data and may not match the hospital’s own terminology. If any information is incorrect, please let us know.
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