NHS England publishes these figures for Shrewsbury and Telford Hospital NHS Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.
In the NHS Friends and Family Test for August 2026, 68% of 1,316 patients who responded across the trust reported a positive experience.
Attendances by year
| NHS year | walk-in attendances | Monthly average | Within 4 hours |
|---|
| 2023-24 | 24,285 | 2,024 | 87.4% |
| 2024-25 | 29,694 | 2,474 | 90.2% |
| 2025-26 | 30,717 | 2,560 | 83.8% |
| 2026-27 (6 months) | 15,136 | 2,523 | 89.1% |