NHS England publishes these figures for Worcestershire Acute Hospitals NHS Trust as a whole, covering every walk-in unit the trust runs rather than this site alone. Nationally, walk-in units like this one see 96.4% of patients within four hours, against 60.4% at major A&E departments - which is why minor injuries are usually dealt with faster here.
In the NHS Friends and Family Test for August 2026, 82% of 2,887 patients who responded across the trust reported a positive experience.
Attendances by year
| NHS year | walk-in attendances | Monthly average | Within 4 hours |
|---|
| 2023-24 | 67,985 | 5,665 | 99.7% |
| 2024-25 | 68,498 | 5,708 | 99.4% |
| 2025-26 | 69,175 | 5,765 | 98.7% |
| 2026-27 (6 months) | 38,939 | 6,490 | 98.7% |
Between 2023-24 and 2025-26, monthly walk-in attendances rose 2% and the share seen within four hours changed little.